Patient Financial Assistance

Insurance and Financial Assistance

We know how difficult dealing with a cancer diagnosis can be. We want you to focus on your well-being rather than worry about how you will pay for your treatment.

Glacier Oncology offers several financial assistance services for cancer patients to help you and your family manage the financial side of cancer treatment. From creating bill payment schedules and estate planning advice to debt management and resource assistance for patients in need, our team is here for you.

How we help:

  • For families of children with cancer
  • Understanding your insurance policy

How we help

Our Financial Information Services staff is ready to guide you every step of the way. Whether you have questions about coverage, payment plans, or Medicaid applications, a financial counselor can help you sort through the details and steps needed to make your financial arrangements go smoothly. To make an appointment, call 1-406-752-7600, extension 301.

If you have questions about your bill, please call 1-406-752-7600, extension 301.

Patient assistance funds

Generously donated patient assistance funds are available to help ease the financial burden of a cancer diagnosis. Patient assistance is based on financial need and helps eligible patients and families with day-to-day financial expenses such as groceries, housing costs, and transportation.

We help families by:

  • Identifying local, regional, and national assistance programs
  • Serving as patient/family advocates and as a liaison between Glacier Oncology and the resource community

Understanding your insurance policy

Each insurance policy is different, and the amount of coverage for exams and procedures depends on your specific health plan, so it is important to read and understand your policy.

Some insurance companies require prior authorization before patients can receive treatment; others require paperwork, such as a Treatment Claim Form.

Since patients are responsible for all bills related to treatment, it is important for you to know these details to minimize your out-of-pocket expenses.

To find out the specifics of your policy, contact your insurance company (the phone number is usually on your insurance card).

Questions to ask your insurance company

Use these questions as a guide when you talk to your insurance company about your coverage options. Be sure to make note of the name of the person you spoke with and the date.

  • What type of insurance plan do I have?
  • Is Glacier Oncology Cancer Institute in my network? If so, does my insurance plan cover physician costs as well as inpatient and outpatient hospital services? What, if any, are my co-payments?
  • If Glacier Oncology is not in my network, and I go out of network, what percentage of my bill will be paid by the insurance company?
  • Before I see a doctor at Glacier Oncology, do I need a referral from my primary care physician, or will I need authorization from my insurance carrier?
  • Is the percentage of my bill paid by the insurance company based on “usual, customary, and reasonable” (UCR) schedules or on the actual charges?
  • Does my insurance plan offer any additional coverage through special networks for treating medical conditions such as cancer?
  • Does my policy have an out-of-pocket maximum?



American Cancer Society 1-800-227-2345,
The American Cancer Society is the nationwide, community-based, voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer, through research, education, advocacy, and service. With more than two million volunteers nationwide, the American Cancer Society is one of the oldest and largest voluntary health agencies in the United States. They also offer a Cancer Resource Network which is designed to provide programs and services (including financial resources) to cancer patients and their caregivers.


CancerCare is a national nonprofit organization that provides free, professional support services to anyone affected by cancer: people with cancer, caregivers, children, loved ones, and the bereaved. Cancer Care programs—including counseling and support groups, education through Connect Education Workshopsand publications, financial assistance and practical help—are provided by professional oncology social workers and are completely free of charge. Founded in 1944, CancerCare provides individual help to more than 100,000 people last year, in addition to the more than 1 million visits to our websites.


CancerCare Co-Payment Assistance Foundation
The CancerCare Co-Payment Assistance Foundation is a not-for-profit organization established in 2007 to address the needs of individuals who cannot afford their insurance co-payments to cover the cost of medications for treating cancer. The Foundation is proud to be affiliated with CancerCare, a national not-for-profit organization that has provided free professional support services including counseling, education, financial assistance and practical help to people with cancer and their loved ones since 1944. Please visit the CancerCare Co-Payment Assistance Foundation website for available assistance.


Chronic Disease Fund
Chronic Disease Fund (CDF) is an independent, nonprofit 501(c)3 organization established in 2003. CDF provides financial assistance to underinsured patients diagnosed with chronic or life-altering disease that requires the use of specialty therapeutics. Please visit the Chronic Disease Fund website for available assistance.


HealthWell Foundation
The HealthWell Foundation is an independent, non-profit organization that provides financial assistance to underinsured patients living with chronic or life-threatening diseases such as cancer, asthma, and autoimmune disorders. The Foundation helps eligible individuals afford their out-of-pocket costs for prescription drug copayments, coinsurance, deductibles and healthcare premiums. Please visit the HealthWell Foundation website for available assistance.


The Leukemia & Lymphoma Society
Dedicated to funding blood cancer research, education and patient services, LLS offers a variety of services and programs in support of the mission to cure leukemia, lymphoma, Hodgkin’s disease and myeloma. LLS also offers financial reimbursement for some medications, transportation and procedures for those in need. It also offers financial support towards the cost of co-pays for prescription drugs and/or insurance premiums through its Co-Pay Assistance Program. For more information on LLS programs or to be connected with our chapters, contact The Information Resource Center (IRC). The IRC provides accurate, up-to-date disease and treatment information. Our information specialists are master’s level social workers and health educators. They are available to speak with callers Monday through Friday, 9 a.m. to 6 p.m. EST. LLS has also produced a panel discussion entitled Cancer & Your Finances.


The Leukemia & Lymphoma Society’s Co-Pay Assistance Program
Helps patients meet their health insurance, Medicare Part B or D, Medicare Supplement, or Medicare Advantage premiums or co-payment obligations. Household income must be at or within 500% of the U.S. federal poverty guidelines for people living in the United States and Puerto Rico. Check website for a list of covered diagnoses. To apply or obtain more information about the Co-Pay Assistance Program, please call 1-877-557-2672 to speak with a Co-Pay Specialist who will provide personalized service through the application process. You may also email your request for a Co-Pay Specialist to contact you regarding the program at


Lymphoma Research Foundation
New York: 1-800-235-6848, Los Angeles: 1-800-500-9976,
The Lymphoma Research Foundation (LRF) is the nation’s largest lymphoma-focused voluntary health organization devoted exclusively to funding lymphoma research and providing patients and health care professionals with critical information on the disease. LRF’s mission is to eradicate lymphoma and serve those touched by this disease. LRF offers a limited financial assistance program for uninsured and underinsured lymphoma patients undergoing treatment. LRF may be able to pay a portion of patients’ medical bills to the doctor or hospital. Offers a free helpline and information service for referrals to financial assistance programs, legal and insurance help.


The Max Foundation
The Max Foundation is a US-based international non-profit dedicated to improving the lives of people living with blood cancer and rare cancers worldwide. The organization focuses attention on assisting disadvantaged populations in developing countries and elsewhere, including the US. The Max Foundation’s International Patient Helpline provides free services of advocacy, emotional support, informational referrals and help finding emergency funding. Through a highly dedicated team of US-based and local advocates based in targeted countries, families receive personalized support services. Each year The Max Foundation provides free services to over 16,000 families in more than 100 countries.


National Marrow Donor Program
The NMDP Office of Patient Advocacy (OPA) is available to help patients and their families from diagnosis through survivorship with information and support services related to blood and marrow transplant. Personal telephone counseling and education, resource materials and patient financial assistance are available. OPA case managers can provide support related to insurance coverage issues and discuss potential financial resources. To contact an OPA case manager call 1-888-999-6743 or email . The OPA offers financial aid programs (Search Assistance Funds, Transplant Support Assistance Funds, AirCares through Northwest Airlines) to help patients in need of a bone marrow or cord blood transplant. Patients are only eligible if they are using the NMDP Registry for their donor or cord blood. Eligible patients must apply through their NMDP affiliated transplant center—applications are not accepted directly from patients. Additionally, OPA offers the following resources:Your Finance and Insurance Matters and Your Rights and Benefits


National Organization for Rare Diseases (NORD)
1-800-999-6673 (voicemail only),
The National Organization for Rare Disorders (NORD), a 501(c)3 organization, is a unique federation of voluntary health organizations dedicated to helping people with rare “orphan” diseases and assisting the organizations that serve them. NORD is committed to the identification, treatment, and cure of rare disorders through programs of education, advocacy, research, and service.NORD provides an RN and a genetic counselor who are available to answer questions and


Patient Access Network Foundation
PAN is an independent, not-for-profit organization established in 2004. PAN provides hope to patients and their families and helps ensure that patients can consistently follow prescribed treatment plans. Through a simple application process, PAN provides co-payment assistance to patients who have insurance, but lack the means to pay for out-of-pocket costs for their medications or infusions. PAN’s professional, compassionate case managers help patients and advocates throughout the United States and U.S. territories access needed treatments for specific disease state funds. Please visit the Patient Access Network Foundation website for available assistance.


Patient Services Incorporated
PSI is the “groundbreaking” 501(c)(3) non-profit, charitable organization of its kind. For nearly two decades, PSI has helped people who live with certain chronic illnesses or conditions locate suitable health insurance coverage and access ways to satisfy expensive co-payments. PSI provides assistance with the cost of health insurance premiums associated with COBRAs, State High Risk Pools, Open enrollment, Guaranteed Issue policies, HIPAA conversion policies; and prescriptions co-payments associated with private insurance as well as with Medicare Parts B and D. They also offer A Patient’s Guide to Medicare Part D. Please visit the Patient Services Incorporated website for available assistance.


Sarcoma Alliance
The Sarcoma Alliance strives to extend and improve the lives of sarcoma patients through accurate diagnosis, improved access to care, education, and support. The Alliance’s Suzanne R. Leider Memorial Assistance Fund program helps sarcoma patients with costs associated with obtaining a second opinion from sarcoma specialists across the United States. Eligible expenses include travel, hotel, meals, professional fees and testing. For more information visit

The Air Care Alliance
Phone: 888-260-9707
The Air Care Alliance website provides a comprehensive list of free air transportation services for qualified patients and their families to specialized medical treatment facilities.

Air Charity Network
Phone: 877-621-7177
Air Charity Network is comprised of 7 independent member organizations identified by specific geographical service areas. Airlift Hope NC-TN, Angel Flight Central, Angel Flight Mid-Atlantic, Angel Flight Northeast, Angel Flight™ Southeast, Angel Flight West and Mercy Flight™ Southeast coordinate volunteer pilot missions in the continental United States as well as Alaska and Hawaii.

Andre Sobel River of Life Foundation
Phone: 310-276-7111
The Andre Sobel River of Life Foundation is a tax-exempt non-profit organization that provides financial assistance to single parents so that they can remain by their child’s side throughout a life-threatening illness. The Andre Sobel River of Life Foundation also has two funds to provide emergency assistance, The Everyday Needs Assistance Fund, funded by the Genentech Foundation, meets urgent financial needs of single parent families whose children are undergoing treatment for cancer and the Compassion Can’t Wait Fund assists single parent families of children with any catastrophic diagnosis who have exhausted all other resources.

Association of Community Cancer Centers
ACCC maintains a comprehensive list of reimbursement assistance programs for oncology-related drugs and services. The companies listed have programs for physicians and in some cases patients.
Phone: 1-800-333-4636
Email: email directly from website is a partnership of 17 Federal agencies providing improved, personalized access to government assistance programs. The online screening tool is free, easy-to-use, and confidential. The user answers a series of questions, then the website generates a list of government benefit programs that the user may be eligible to receive, along with information about how the user can apply.

Email: directly from website
Benefits Check Up is a free service of the National Council on Aging (NCOA), a nonprofit service and advocacy organization. Through the online tool, the user completes an online survey to determine what state, federal or private benefit programs they may qualify for. Assistance is available for prescription drugs, health care, utilities, and other basic needs.

Cancer 1 Source
Phone: 508 -630- 2242
The Cancer Resource Foundation, Inc. has a national cancer genetic testing copay assistance program offering free genetic testing and cost sharing assistance.

Cancer Financial Assistance Coalition (CFAC)
The Cancer Financial Assistance Coalition (CFAC) is a coalition of 14 financial assistance organizations joining forces to help cancer patients experience better health and well-being by limiting financial challenges. Links are provided to each of the 14 member organizations.

Catholic Charities USA
Phone: 703-549-1390
Catholic Charities offers financial assistance for practical needs including rent, utilities, food or transportation.

Center for Medicare Advocacy, Inc.
Phone: 860-456-7790
The Center for Medicare Advocacy is a national non-profit advocacy group that provides education, advocacy, and legal assistance to help elders and people with disabilities obtain Medicare and necessary health care. The Center focuses on Medicare patients with chronic conditions, and those in need of long-term care.

Centers for Disease Control & Prevention
Phone: 800-232-4636
The CDC provides low-income, uninsured, and underserved women access to screening and diagnostic services, to detect breast and cervical cancer, through the National Breast and Cervical Cancer Early Detection Program (NBCCEDP). The Breast and Cervical Cancer Prevention and Treatment Act of 2000 gives states the option to provide medical assistance through Medicaid to eligible women who were screened through the CDCs National Breast and Cervical Cancer Early Detection Program (NBCCEDP).

Colorectal CareLine
Phone: 866-657-8634
The Colorectal CareLine helps identify and facilitate financial assistance to colorectal cancer patients. As part of the Patient Advocate Foundation (PAF) the organization also supplies various patient resources and direct appeal assistance.

Co-Pay Relief
Phone: 866-512-3861
Part of PAF, The Co-Pay Relief (CPR) program provides direct financial support for pharmaceutical co-payments to insured patients, including Medicare Part D beneficiaries, who financially and medically qualify. CPR can provide co-pay assistance for patients with certain diagnoses. Physicians and patients can initiate a request for assistance.

Corporate Angel Network
Phone: 866-328-1313
Corporate Angel Network provides free flights transporting qualified cancer patients and their families to treatment facilities. Eligibility is open to all cancer patients, bone marrow donors, and bone marrow recipients who are not in need of medical support while traveling.

Hope Lodge
Phone: 1-800-227-2345
Hope Lodge and the American Cancer Society offers cancer patients and their families a free, temporary place to stay when their best hope for effective treatment may be in another city. Currently, there are 31 Hope Lodge locations throughout the United States. Accommodations and eligibility requirements may vary by location. Find local lodging resources at Find Local Resources page by clicking on the “Montana Assistance Organizations” page of the Glacier Oncology website.

Joe’s House
Phone: 877-563-7468
Joe’s House website lists accommodations that cater to cancer patients, their families, and caregivers and provides a centralized list of appropriate housing.

Kristy Lasch Miracle Foundation
Phone: 412-872-4125
The Kristy Lasch Miracle Foundation offers financial assistance to women under 30 living with breast cancer for medical-related expenses.

Myriad Financial Assistance Program
Phone: 800-469-7423
Myriad offers testing at no charge to uninsured patients that meet specific financial and medical criteria. Patients who are recipients of government funded programs (i.e. Medicaid, Medicare) or those that have any third-party insurance are not eligible to apply for MFAP. Qualification requirements and application forms are available on the MFAP website.

National Association of State Comprehensive Health Insurance Plans
The National Association of State Comprehensive Health Insurance Plans (NASCHIP) website provides a database of states offering Risk Pool Coverage. These state programs provide health insurance options for high risk individuals and those with pre-existing health conditions.

National Cancer Coalition
Phone: 919-821-2182
Email: email directly from website
NCC Provides helps people who need financial assistance to pay for medicine or added expenses related to medical treatment.

National Cancer Institute: Financial Assistance
Phone: 800-422-6237
Email: direct from website
The National Cancer Institute maintains a database of organizations that provide cancer patients and their caregivers with emotional, practical, and financial support services. The database can be searched by type of assistance provided, cancer type, and keyword.

National Conference of State Legislators
Phone: 202-624-5400
The National Conference of State Legislators (NCSL) maintains a database of State Pharmaceutical Assistance programs providing details on each of the individual state programs, including citations and web links to state laws where available, year of creation, basic eligibility requirements and contact telephone numbers within each state for further details.

National Foundation for Transplants
Phone: 800-489-3863
The National Foundation for Transplants (NFT) provides fundraising assistance to bone marrow and solid organ transplant patients in all 50 states and U.S. territories. Through their fundraising program the NFT endeavors to help patients with their transplant, pre-transplant treatment, follow-up care and medications.

National Patient Advocate Foundation
Phone: (800) 532-5274
Patient Advocate Foundation (PAF) provides patients with arbitration, mediation and negotiation to settle issues with access to care, medical debt, and job retention related to their chronic/debilitating or life-threatening illness. Their website contains links to many helpful resources for patients and caregivers including a National Financial Resources Guidebook providing an interactive state-by-state database of available financial assistance and resources.

National Patient Travel Helpline
Phone: 1-800-296-1217
The NPTC provides a single-point of contact to facilitate patient access to appropriate charitable or discounted airline tickets for patients and patient escorts. The NPTC serves in association with numerous national and state level charitable medical air transportation programs providing maximum efficiency and minimum costs.

NeedyMeds.Com does not supply medications or financial assistance. They provide a comprehensive listing of drugs and dosages that are available through patient assistance programs. They provide detailed information about the patient assistance program including, the program name, contact information, application forms, eligibility guidelines and the application process and requirements.

Partnership for Prescription Assistance
Phone: 888-477-2669
The Partnership for Prescription Assistance offers a single point of access to more than 475 public and private patient assistance programs, including nearly 200 programs offered by pharmaceutical companies.
Phone: 888-788-7921
Email: email directly from website
Patient Assistance is a non-profit organization providing a patient assistance program database and online enrollment forms (when available through the manufacturer).

Road to Recovery
Phone: 1-800-227-2345
Email: email directly from website
Road to Recovery is an American Cancer Society service program that provides transportation for cancer patients to their treatments and home again. Transportation is provided according to the needs and available resources in the community.

Rx Outreach
Phone: 800-769-3880
Rx Outreach is an independent, non-profit charitable organization that offers prescription medicines to uninsured individuals and families, as well as those who have limited prescription drug coverage. Individuals can use Rx Outreach regardless of their age or if they use another discount medicine program or patient assistance program. Financial qualifications and applications are available on the website.

RxAssist is a national non-profit resource center containing a comprehensive database of patient assistance programs.

Phone: 877-267-0517
RxHope contracts directly with the Pharmaceutical companies to provide an electronic application process for their patient assistance programs. RxHope provides this service to physicians and patients free of charge. Physicians or their staff members can go online to complete the application. Some applications can be transmitted electronically through the site and others must be printed and mailed or faxed.

State Health Insurance Assistance Programs
The State Health Insurance Assistance Program (SHIP) is a national program that offers one-on-one counseling and assistance to people with Medicare and their families. Patients can be referred to their state’s SHIP by contacting 1-800-Medicare and asking for health insurance counseling. Patients & others can get state specific information through the SHIP website.

Supplemental Security Income
Email: email directly from website
Supplemental Security Income (SSI) is administered by the SSA and supplements Social Security payments for aged, blind, and disabled people with little or no income. It provides cash to meet basic needs for food, clothing, and shelter. Information on eligibility, coverage, and how to file a claim is available from the SSA. The Benefit Eligibility Screening Tool is available on the website. Individuals who are disabled for 6 months or longer may qualify for benefits. Certain cancer diagnoses qualify.

Taking Charge of Money Matters
Phone: 1-800-227-2345.
Email: email directly from website
The American Cancer Society provides interactive tools dealing with financial and insurance issues that may come up during or after a person’s cancer treatment.

Together RX Access Card
Phone: 1-800-444-4106
The Together Rx Access™ Card was created as a public service by a group of some of the world’s largest pharmaceutical companies, in order to provide savings on prescriptions to eligible residents of the US and Puerto Rico who have no prescription drug coverage.


American Cancer Society – Great West Division

Provides young cancer survivors the opportunity to pursue their post-secondary education from an accredited university, community college, or vocational technical school. Application packets are available by contacting 866-500-3272. Only complete application packets received by February 22 will be considered.
(866) 500-3272


American Cancer Society – Great West Division

Provides short term overnight accommodations to cancer patients in active treatment who must travel more than 50 miles or 90 minutes to the outpatient treatment facility but cannot afford a place to stay. Accommodations may be requested for a cancer patient & an accompanying caregiver. Requests should be received eight business days in advance.
For More Details, Click Here
(800) 227-2345

Road to Recovery

American Cancer Society – Great West Division

Provides ambulatory cancer patients with ground transportation to and from cancer treatment. Advance notice may be required. Please call for additional information.
For More Details, Click Here
(800) 227-2345

Financial Assistance


Offers financial assistance for colorectal cancer patients who are newly diagnosed or in treatment; helps with everyday expenses. Free informational DVD is available for colon cancer patients. Call to request.
For More Details, Click Here
(703) 239-0915

Financial Assistance

Friends of Man

Provides vouchers, gift cards or will work directly with vendors for Colorado residents only. Assistance may be used for services such as food, children’s clothing, prescriptions, eyeglasses, hearing aids, dentures, prostheses, wheelchairs, ramps, medical equipment and supplies, beds, tuition, medical procedures, etc. Referring Professionals.
For More Details, Click Here
(303) 798-2342

Financial Assistance

Leukemia and Lymphoma Society

Provides assistance to patients in meeting their private insurance or Medicare premium or co-pay obligations for prescription medications; or limited additional assistance. Patients must meet the income guidelines. For the Co-Pay Assistance Program, please call 1-877-557-2672 for additional information or to apply. For the Patient Financial Aid.
Boise office – Co-Pay Assistance Program
(877) 557-2672

Boise office – Patient Financial Aid Program
(208) 658-6662

Financial Counseling

Money Management International

Provides financial counseling services assisting clients with budgeting and debt management. Over the phone counseling and online counseling available. Please call for additional information and to schedule an appointment.
For More Details, Click Here
Coeur d’Alene
(866) 889-9347

Financial Assistance

Tough Enough to Wear Pink of Montana

Provides financial assistance to breast cancer patients. Please call for additional information.
For More Details, Click Here
(406) 542-9983

Financial Assistance


Provides financial assistance for transportation, food, housing, etc for cancer patients and their caregivers while in treatment. Please apply to qualify. Assistance of up to $2,000 may be given per year for expenses. Must reapply each year to qualify. Please call for additional information and to qualify.
For More Details, Click Here
(406) 257-9464